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Frequently Asked Questions
QUESTION: WHAT SHOULD I DO IF MY CAMERA MALFUNCTIONS?
If your camera malfunctions, first check if it is still under warranty. If within the warranty period, you can contact our customer service team to arrange for repairs. If it is out of warranty, we also provide paid repair services, and you can inquire about our repair costs and process.
HOW DO I PROPERLY CLEAN LENSES AND CAMERAS?
Cleaning lenses and cameras is crucial for maintaining image quality. It is recommended to use professional lens cleaning tools such as an air blower, cleaning cloth, and lens cleaning solution. Before cleaning, make sure to turn off the camera and avoid touching the lens surface directly.
HOW CAN I EXTEND THE BATTERY LIFE OF MY CAMERA?
To extend the battery life of your camera, it is recommended to remove the battery when the camera is not in use. Also, avoid storing the battery in high-temperature or humid environments for prolonged periods to prevent affecting battery performance.
HOW SHOULD I STORE AND PROTECT PHOTOGRAPHY EQUIPMENT PROPERLY?
To protect photography equipment, it is advisable to store the camera and lenses in dust-proof bags and keep them in a dry, well-ventilated place. Avoid prolonged exposure to sunlight and regularly clean and maintain the photography equipment.
HOW DO I ADJUST CAMERA SETTINGS FOR THE BEST SHOOTING RESULTS?
To achieve the best shooting results, adjust the camera settings according to the shooting scene and subject, including aperture, shutter speed, ISO, and other parameters. Additionally, understanding basic photography principles and practicing more can help you master the use of the camera effectively.
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